Florida’s Motor Vehicle Warrant Enforcement Act is commonly referred to as the “Lemon Law.” If a “motor vehicle” purchased or leased in Florida has a defect or condition that substantially impairs the use, value or safety of the vehicle, you must report the problem to the manufacturer or authorized service agent (typically the car dealership)…
DetailsIf the repairs cost over $100, the repair shop must give you a written estimate unless you request to be notified only if the repairs exceed a specified amount.[1] The shop can charge 10 percent or $10 over the estimate, whichever is greater, but not more than an additional $50 without your authorization.[2] [1] §…
DetailsYes, but the shop must tell you about this charge and get your acceptance of the charge prior to the diagnostic work.[1] [1] § 559.905, Fla. Stat.
DetailsIt is unlawful for any motor vehicle repair shop to fail to return any customer’s motor vehicle because the customer refused to pay for unauthorized repairs or because the customer has refused to pay for repair charges in excess of the final estimate.[1] However, if the repair shop claims the work was performed under a…
DetailsThe Lemon Law requires a manufacturer to correct a vehicle “nonconformity” (as defined by the statute)” within a reasonable number of attempts.” Two “presumptions” are created under the law to help determine what constitutes a reasonable number of attempts. Under the first, if the manufacturer or authorized service agent has been unable to fix the…
DetailsIf the manufacturer fails to correct one or more nonconformities within a reasonable number of attempts, the manufacturer must either repurchase or replace the vehicle. The consumer has a right to choose a refund rather than a replacement. If a manufacturer has established an informal dispute settlement program certified by the Florida Department of Legal…
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